Service Arrangement for 2023 Golden Week Holiday

2023.4.25

  • Dear customers,

     

    Thank you for your continued trust and support to us.

      

    Please kindly be informed of our service arrangement for the coming Golden Week Holiday.

    Date

    Pickup Service

    Delivery Service

    Customer Service

    SF Areas

    Other Areas

    Apr. 28, 2023

    (Fri.)

    〇

    〇

    〇

    9:00-19:00

    Apr. 29, 2023

    (Sat., Showa Day)

    ×

    ×

    ×

    ×

    Apr. 30, 2023

    (Sun.)

    ×

    ×

    ×

    ×

    May 1, 2023

    (Mon.)

    〇

    〇

    〇

    9:00-19:00

    May 2, 2023

    (Tue.)

    〇

    〇

    〇

    9:00-19:00

    May 3 (Wed.)
    ~
    May 5, 2023 (Fri.)

    ×

    ×

    ×

    ×

    May 6, 2023

    (Sat.)

    △
    （AM only）

    〇

    △

    9:00-13:00

     〇– Normal service

     × - Service unavailable

     △ – Normal service but service may be unavailable or daley in some areas

     

    Meanwhile customs clearance and delivery in Chinese Mainland may be delayed because of the International Labor Day holiday which begins from Apr. 29 to May 3. We apologize for any inconvenience this may cause and appreciate your kind understanding.

     

    For service hours of authorized service counters during the holiday, please refer to 'SF Authorized Service Counters' for detailed information. 

     

    Should you have any further questions, please contact our Customer Service (Tel: 0120-683-683, 03-5781-1513, email: cs1.group_jp@sf-express.com). You may also contact Online Support on our website.