Terms of use

To all users,

Your acceptance of this disclaimer of S.F. Express website (hereinafter referred to as "this site") is the necessary premise of your login, registration, accessing or using this site. Please read the following terms before using this site. If you have any question, please dial the S.F Express service hotline. 

Intellectual Property 

The domain name, LOGO, trademark, content, technical data and other relevant documents (collectively referred to as "website content") of this site all belong to S.F. Express co., ltd. and/or its affiliates (hereinafter referred to as "S.F."). Please all users respect and strictly comply with the relevant laws, regulations and the provisions of this site, and use it reasonably. Some matter that is not stated specifically in the website content does not mean S.F. waives any rights or is not in favor of rights. You shall not, in any way, amend, edit the website content, distribute computer virus, set up the network links or use this site for any commercial purpose or other personal purposes. You shall neither, for any purpose, use website content on any other website, print media or network computer environment. In addition, that this site allows you to login, register, access or use the website content doesn't mean grant you to use the copyright, trademark right and other intellectual property or other proprietary rights of S.F.. 

Information Release and Exchange 

Except the service commitment expressly stated in the website content, information released by this site does not make an offer, warranty or promise of any form. According to the relevant regulations or influenced by objective condition, the content of this site or products, services, price, and service commitment, etc. introduced in the content, may change without notice. The content released by this site may have expired or be not latest, but we will try to update on time. It's possible that in your local the information (including service commitment) released by this site is products or services that you cannot get. You may dial S.F. service hotline or contact S.F. network for inquiry.

Your use of this site shall not violate laws, regulations and social ethics, and you shall not submit to this site, or send and spread through this site any information or materials that is illegal, terror, superstitions, rumors, slander, threat, pornographic, or may infringe upon others’ lawful rights and interests or threaten social order. 

Other Statements 

If users cannot normally use this site because of force majeure, technical fault, internal debugging and other factors, or the problem of internet service provider, related technical personnel will recover the site timely, but we doesn't therefore bear any legal responsibility. 

Please all users remember the official website and service hotline of S.F.. If encountering criminals use S.F. website, false S.F. LOGO or service hotline, etc. to provide related products or services, or engage in fraud, please timely call the police, and simultaneously dial S.F. service hotline for backup 

Privacy Statement 

We ask for your personal information to provide our service. According to the personal information protection law, we are committed to protecting your privacy. We try our best to take all feasible precautions, such as data leakage, falsifying, and lost information in accordance with the relevant situation to ensure your safety. 

We shall use customer's personal information only for the following purposes, and shall not use for any other purposes 

I. To perform handlings of cargo transportation, account management, Information management, billing, credit exposure management and any other services so as to provide our service efficiently. 

II. To develop our service quality and meet the customers' needs by analyzing on our service.

III. To promote our services or campaigns by mail, phone, or email. 

IV. To communicate with our customers in regard of handling our services.

V. To meet requirements imposed by law. 

We do not share or disclosure your personal information to third parties except for our corporate partners and SF group to provide you our services by sharing information. In order to improve our private policy, we might revise our private statement without noticing a change.

Non Disclosure Privacy

According to regulations this site will keep the information you submit confidential (unless disclosed according to law or relevant agreements), but if the right holders give warning or objection about the information based on real evidence, this site may delete such information immediately or infinitely suspend the access of such information, without getting prior consent of the submitters and not giving notification to the submitters afterwards. In the case the situation is serious; this site may cancel such users.