Temporary Emergency Surcharge Adjustment
Dear Valued Customer,
COVID-19 has had significant impacts on the global aviation resources which have affected our overall operation cost. In order for us to continue provide high quality delivery service to all customers, SF Express US and Canada will be implementing a Temporary Emergency Surcharge (TES) starting from 12th May 2022.
The TES will be adjusted according to different time periods. The fee adjustment will reflect market changes, emergency deployment of capacity resources, and restrictions on operations due to epidemic prevention measures in different countries and regions. We will pay close attention to market situation and make adjustment on the surcharge in a timely manner in response to the latest market conditions.
Details of recent TES adjustment：
Economy Express（includes personal luggage）
From 12 May 2022 till further notice
- Charges are calculated on per shipment basis;
- The freight and the Temporary Emergency Surcharge will share the same payment method.
For further questions, please contact our US customer hotline at 855-901-1133; for customer outside US, please dial +1 213-873-4100.