Dear users, we have updated SF 《Privacy Policy》 as follows:
(1) Expand the scope of collection and use of information: The information of previous waybills will be used to enhance the delivery efficiency; Conversations on phone call during the delivery may be recorded; Device information and WeChat ID of users using our service via WeChat will be collected to guarantee transaction security.
(2) Shippers shall make sure that authorization from the receiver has been obtained when providing receiver’s information to SF.
(3) Cancelation of membership of SF Express can be directly realized in the service function interface.
(4) Besides international shipments service, for other purposes stated in this Policy, personal information may be transferred across borders.
(5) Complete our contact information.
If you agree with this Policy, please click the “Agree” button and start using our products and services; if you don’t agree with it, you may click the “Do not agree” button and stop using our products and services.
Standard Express/Economy Express/Int'l Parcel-Heavy Freight 08:00-21:00(Monday to Sunday)
E-Parcel/E-Parcel+/ Overseas Fulfilment / Warehouse 9:00-18:00(Monday to Sunday)
Dear users:
1.Deletion of an account has permanent effect, there is no going back. Please be certain!
2.Before you submit the application for deletion of an account, please ensure that the account is in a safe state, that is, the account has not been stolen or blocked. Also, the sensitive information such as your password and mailbox is not changed in the last three months.
3.Before you submit your application for deletion of an account, please make sure that all binding relationships with other systems such as IBSE delivery system have been released.
4.Before you submit your application for deletion of an account, please confirm the content you want to delete and back up the necessary data in advance. Once you make sure to delete your account, the account you are using ({0}) will not be reused and restored. Please be cautious!
Privacy Policy
Cookie Setting
Preference:These cookies are used to remember your cookie settings between visits to our site, so that our cookie banner and cookie preference centre do not appear every time you visit our site. If you disable these cookies our site will not remember your cookie settings and you may be asked for your cookie preferences again.
Optimisation:These cookies and tags store information and preferences so that any customisation or personalisation that you have selected is stored for future use. For example, if you select a region or language, these cookies and tags will remember your preferences as you navigate through our website.
Analytics:These cookies and tags will collection information about how users engage and interact with the website whether you experience any errors. We collect this information for analytics purposes so that we can better understand how users engage with our website and measure the effectiveness of the features and functionality of thewebsite.
notice:When the optimization class or analysis class is selected, the preference class will be automatically associated. When the preference class is cancelled, the selected optimization class and analysis class will be automatically cancelled.