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Customer Service Hotline: 1800 8110 Email: vn_cs@sf-express.com Questions and support for shipment status, delivery and courier pickups
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General Shipping
Mon – Fri: 07:00 – 20:00 Sat, Sunday: 08:00 – 17:00 Holidays: 08:00 – 17:00 1800 8110 (Toll-free) +84 28 2200 2689
Customs Clearance
Mon – Fri: 08:30 – 18:00 Sat: 08:00-12:00 Sun, Holidays: Closed +84 28 6281 6068
Billing and Invoicing
Mon – Fri: 08:30 – 18:00 Sat, Sun & Holidays: Closed +84 28 6281 6068
Other Countries	Customer Service Hotline		Service Hours（Local）
Other Countries	Local	International	Service Hours（Local）
China	95338	(+86) 755 95338	Mon to Sun: 08:00-21:00
Hong Kong	273 00 273	(+852) 2730 0273	Mon to Fri: 08:00-20:30 Sat, Sun & Public Holiday: 08:00-20:00
Macau	2873 7373	(+853) 2873 7373	Mon to Fri: 08:00-20:30 Sat, Sun & Public Holiday: 08:00-20:00
Taiwan	412 8830 (Dial 02 before number with mobile phone)	(+00886）412 8830	Mon to Fri: 08:00-20:00 Sat: 08:00-17:30 Sun & Public Holiday: Closed
Singapore	1800 311 1111	(+65) 6603 0630	Mon to Fri: 08:00-19:00 Sat: 08:00-15:00 Sun & Public Holiday: Closed
Malaysia	1800 18 3331	(+60) 3 2733 2888	Mon to Fri: 08:00-18:00 Sat: 08:00-12:00 Sun & Public Holiday: Closed
South Korea	080 393 1111	(+82) 2 572 3339	Mon to Fri: 09:00-18:30 Sat: 09:00-12:30 Sun & Public Holiday: Closed
Japan	0120 683 683	(+81) 3 5781 1511	Mon to Fri: 09:00-19:00 Sat: 09:00-13:00 Sun & Public Holiday: Closed
U.S.A	001 855 901 1133	(+1) 855 901 1133	Mon to Fri: 06:00~17:00 (PST) Sat: 08:00-12:00 Sun & Public Holiday: Closed
Thailand	02 097 1889	(+66)20971889	Mon to Fri: 08:30-17:30 Sat: 09:00-17:30 Sun & Public Holiday: Closed
Australia	1300 148 168	(+61) 37 025 9996	Mon to Fri: 09:00-17:00 Sat, Sun & Public Holiday: Closed
Mongolia	00976 7730 3333	(+976) 7730 3333	Mon to Fri: 09:00-18:00 Sat, Sun & Public Holiday: Closed
New Zealand	09-666-0336	(+64)96660336	Mon to Fri: 10:00-18:30 Sat, Sun & Public Holiday: Closed
PS:The service hours above is local time.

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