Shipping

  • Ship Internationally with SF

    SF provides comprehensive international shipment services, allowing customers to send their packages and documents across borders with ease. With a Greater China Service Network covering 34 provinces/cities, including Hong Kong, Macau, and Taiwan regions, as well as an International Express Service Network covering countries such as Singapore, South Korea, Malaysia, Japan, Thailand, Vietnam, Mongolia, Indonesia, India, Myanmar, Brunei, the United Arab Emirates, Sri Lanka, Bangladesh, Pakistan, Philippines, the United States, Canada, Mexico, Australia, New Zealand, member countries of the European Union, as well as other countries and territories. SF offers reliable and efficient solutions for both express and economy shipments. Whether it's time-sensitive deliveries or cost-effective options, SF ensures secure transportation, real-time tracking, customs clearance assistance, and exceptional customer support throughout the entire international shipping process.

Shipping Methods

  • If you or your company regularly ships multiple packages.

    You can log into SF International Unified Ordering Platform (web version).

    SF International Unified Ordering Platform

    Details

    With the flexible and personalized interface, you can place order, look up shipment information, print invoice and so on. We will continue to provide you with the most sincere service.

  • If you send a small number of packages or if your computer is not with you.

    Scan below QR code using WeChat , follow below steps, to book shipments through "SF International Mini Program".

    Scan WeChat QR code to place an order

    Details

    With SF International WeChat Mini Program, you can track your shipments, check freight rates and delivery times, review service coverage and mailing standards. We strive to provide you with a seamless and convenient ordering experience right at your fingertips!

  • If you want to have better shipping experience on your mobile.

    You can scan below QR code to download "SF International APP" and follow below steps to place your order.

    SF International APP

    Details

    With SF International App, you can track your shipments, check freight rates and delivery times, review service coverage and mailing standards, and even contact our online customer service. We are committed to providing you with a one-stop mobile ordering experience!

Shipping Guide

  • STEP 1

    Make sure the item can be shipped as planned.

    1. Utilize our Calculate Time and Cost tool to access reference information, including a list of recommended logistic services with their corresponding arrival times and cost breakdowns.
    Currently, SF offers Standard Express and Economy Express as our primary international express delivery services. To learn more about our Logistics Products, as well as Value-added Services and Surcharge, please visit the corresponding pages.
    2. Visit our Item Restriction page to determine if the specific item you wish to ship is eligible for transportation. Remember to provide accurate details such as the destination, shipper and receiver type (individual or organization), and item name. This will give you access to detailed and up-to-date information. For additional information regarding prohibited items for import and export, as well as consignment conditions for liquid, paste, powder, particulate, magnetic, and electric items, please refer to the dedicated Instructions section.

    Calculate Time and Cost

    Item Restriction

    Logistics Products

  • STEP 2

    Place an order and provide customs information.

    Please verify whether you are shipping a commodity or a document. This information will assist you in selecting the appropriate logistics product and completing the necessary customs declaration. Documents include files, papers, bills, and materials without commercial value but do not include valuable data, magazines, periodicals, etc.
    To place an order, select one of the convenient methods mentioned above. If you or your company regularly ship multiple packages, we recommend using the SF International Unified Ordering Platform (web version). Alternatively, you can use our SF International mobile app or SF International Mini Program to place a single order.
    During the ordering process, you will be prompted to provide the following information:
    1. Item Details: Please provide the name, quantity of your item and other relevant information.
    2. Declared Values: You will need to declare the customs value of your shipment. The declared customs value reflects the true monetary value of your shipment and may impact transit time and the amount of import duty.
    3. Country of Origin: Please specify the country where the commodity was grown or manufactured. This information helps determine any additional customs documents required and may affect associated duties and taxes.
    4. Brand: Indicate the brand of items included in your shipment.
    5. Dimensions and Weight: Along with the weight of the package, its dimensions are used to calculate the volumetric weight. Shipping charges are calculated based on the greater of the package's actual weight or volumetric weight.
    Based on your input, our system will suggest logistic products and estimate costs for your consideration. You also have the option to choose additional details such as customs declaration method, payment method, and provide supplementary materials.

    SF International Unified Ordering Platform

  • STEP 3

    Ensure smooth export and import customs clearance.

    To ensure a seamless customs process, it's crucial to accurately and comprehensively complete all necessary paperwork before submitting your shipments.
    When your shipment crosses borders, it undergoes a thorough review by customs to verify compliance with relevant rules and regulations. Certain shipments may incur import duties and taxes, which are necessary for compliance with regulations. To provide you with transparency and clarity, we offer the Duty and Tax page, which allows you to check the applicable fees specific to your shipment.
    For more information on import customs clearance for different countries and regions, please visit our Import Clearance Guidelines page.

    Duty and Tax

    Import Clearance Guidelines

  • STEP 4

    Wait patiently for your item to arrive.

    Once your shipment has been dispatched, we offer convenient ways for you to track its progress and stay informed. You can easily monitor your shipment by using our app or mini program. Alternatively, you can use the Tracking feature on our official website by simply entering the waybill number to access the latest status updates of your shipment. Rest assured, we'll keep you well-informed throughout the delivery process.
    For further information, don't hesitate to contact SF Express customer service at 18003111111. We're here to assist you every step of the way.

    Tracking

  • STEP 1
    Make sure the item can be shipped as planned.

    1. Utilize our Calculate Time and Cost tool to access reference information, including a list of recommended logistic services with their corresponding arrival times and cost breakdowns.
    Currently, SF offers Standard Express and Economy Express as our primary international express delivery services. To learn more about our Logistics Products, as well as Value-added Services and Surcharge, please visit the corresponding pages.
    2. Visit our Item Restriction page to determine if the specific item you wish to ship is eligible for transportation. Remember to provide accurate details such as the destination, shipper and receiver type (individual or organization), and item name. This will give you access to detailed and up-to-date information. For additional information regarding prohibited items for import and export, as well as consignment conditions for liquid, paste, powder, particulate, magnetic, and electric items, please refer to the dedicated Instructions section.

    Calculate Time and Cost

    Item Restriction

    Logistics Products

  • STEP 2
    Place an order and provide customs information.

    Please verify whether you are shipping a commodity or a document. This information will assist you in selecting the appropriate logistics product and completing the necessary customs declaration. Documents include files, papers, bills, and materials without commercial value but do not include valuable data, magazines, periodicals, etc.
    To place an order, select one of the convenient methods mentioned above. If you or your company regularly ship multiple packages, we recommend using the SF International Unified Ordering Platform (web version). Alternatively, you can use our SF International mobile app or SF International Mini Program to place a single order.
    During the ordering process, you will be prompted to provide the following information:
    1. Item Details: Please provide the name, quantity of your item and other relevant information.
    2. Declared Values: You will need to declare the customs value of your shipment. The declared customs value reflects the true monetary value of your shipment and may impact transit time and the amount of import duty.
    3. Country of Origin: Please specify the country where the commodity was grown or manufactured. This information helps determine any additional customs documents required and may affect associated duties and taxes.
    4. Brand: Indicate the brand of items included in your shipment.
    5. Dimensions and Weight: Along with the weight of the package, its dimensions are used to calculate the volumetric weight. Shipping charges are calculated based on the greater of the package's actual weight or volumetric weight.
    Based on your input, our system will suggest logistic products and estimate costs for your consideration. You also have the option to choose additional details such as customs declaration method, payment method, and provide supplementary materials.

    SF International Unified Ordering Platform

  • STEP 3
    Ensure smooth export and import customs clearance.

    To ensure a seamless customs process, it's crucial to accurately and comprehensively complete all necessary paperwork before submitting your shipments.
    When your shipment crosses borders, it undergoes a thorough review by customs to verify compliance with relevant rules and regulations. Certain shipments may incur import duties and taxes, which are necessary for compliance with regulations. To provide you with transparency and clarity, we offer the Duty and Tax page, which allows you to check the applicable fees specific to your shipment.
    For more information on import customs clearance for different countries and regions, please visit our Import Clearance Guidelines page.

    Duty and Tax

    Import Clearance Guidelines

  • STEP 4
    Wait patiently for your item to arrive.

    Once your shipment has been dispatched, we offer convenient ways for you to track its progress and stay informed. You can easily monitor your shipment by using our app or mini program. Alternatively, you can use the Tracking feature on our official website by simply entering the waybill number to access the latest status updates of your shipment. Rest assured, we'll keep you well-informed throughout the delivery process.
    For further information, don't hesitate to contact SF Express customer service at 18003111111. We're here to assist you every step of the way.

    Tracking

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