Service Introduction

SF E-Parcel+ is a high-efficiency logistics service customized for cross-border B2C e-commerce merchants to meet their demands for large, high-value cargo delivery. The service covers Russia, Ukraine, Australia and  EU countries such as the UK, France and Germany. The service demonstrates SF's convenient customs clearance system and superior delivery network in destination countries, and aims at providing a special delivery service with convenient customs clearance, stable timeliness and traceable routing for cross-border B2C E-commerce sellers. 

Service Edges
  • Low weight restriction: For E-Parcel+ shipments to Europe and Russia, the  maximum weight of a shipment shall not exceed 30 kg; for Ukraine shipment, the maximum weight of a shipment  shall not exceed 70 kg; and for Australia shipment, the weight of a shipment shall not exceed 20 kg.
  • Cost-effectiveness: The rate for the weight range above 1 kg is basically the same as that of E-Parcel service.
  • Professional customs clearance: Convenient customs clearance and improved timeliness
  • Flexible delivery: Notification before delivery, appointed door-to-door delivery, self-pickup, and proof of delivery
  • Instant online track & trace: Shipment status can be checked online on the same day of pickup. 
  • Electrified products acceptable: Built-in lithium ion batteries that comply with the air transportation safety standards are acceptable.
  • Full-process tracking: The shipment can be tracked throughout the whole delivery process.
Service Coverage and Standard Transit Time Reference



Estimated Transit Time (Working Days)

Mainland China

Austria, Denmark


Belgium, Germany, the Netherlands


Bulgaria, Croatia, Czech Republic, Finland, Greece, Hungary, Ireland, Latvia, Estonia, Lithuania, Romania, Slovakia, Slovenia, Sweden, United Kingdom




Italy, Luxembourg, Poland, Portugal, Spain



Australia: 5–8, excluding the WA

The Russian Federation*

Russia: 8–12 working days to major cities, and 29 working days to remote areas



*The transit time is for reference only. SF does not promise any transit time. The actual delivery time is subject to the transshipping and transit time.

Service Standard


Weight Restriction

Volume Restriction

EU countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

United Kingdom

Maximum weight of a parcel ≤ 30 KG

Length + 2 × (Height + Width) < 300 CM, and any unilateral length shall be no more than 175 CM. The minimum dimension is 23.5 CM × 9.5 CM × 1 CM


Maximum weight of a parcel ≤ 20 KG

2 x (Height + Width) ≤ 140 CM, and any unilateral length shall be no more than 105 CM.


Maximum weight of a parcel ≤ 30 KG

Length + 2 x (Height + Width) ≤ 300 CM, and any unilateral length shall be no more than 175 CM.


Maximum weight of a parcel ≤ 70 KG

Maximum dimension: 120 CM × 80 CM × 80 CM