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Instructions for e-invoice application:
1. This invoice issuance service is only for cash sales customers. Credit customers have periodical invoice emailing service. Please contact SF Malaysia Finance department fin_my@sf-express.com / my.fna@kex-sf.com for any question.
2. The Invoice Copy is not a receipt, and it is not considered as proof of payment.
3. You should provide the waybill number and the contact phone number or email address* of the Shipper or A verification code will be sent to the contact phone number or email address you filled in for verification.
*Note:
- (1) If you didn’t provide contact phone number or email address of Shipper and Receiver when you placed the order, please contact the customer service of the corresponding country;
- (2) If the contact phone number has been modified during the parcel transportation, you should fill in the original contact number;
- (3) Country code is not required to fill in if you check by contact phone number.
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