SF International has always been providing quality and caring services to our customers. Shipment Protection Plus (short for “SPP”) is a value-added service provided by SF International. If customers select the SPP service when shipping packages with SF International, in addition to the freight charge, customers will need to pay the SPP service charge based on the SPP rate. During the transport process, if shipments are damaged or lost due to SF International's liabilities, SF International will compensate for the loss based on the ratio of the SPP amount (declared value) and loss.
Standard Express (SE), Economy Express (EE)
Only for package shipments (not for document shipments)
Standard SPP rate is 2% of shipment declared value, minimum SPP charge is RM 20/shipment
Eg 1. Customer Declare Value is RM 500. SPP Calculation: 500 x 2% = RM 10, *However minimum SPP charging rate is RM 20, hence SPP charge will be RM 20 + FC + FSC
Eg 2. Customer Declare Value is RM 20,000. SPP Calculation: 20,000 x 2% = RM 400 Hence, SPP Charging rate is RM400 + FC + FSC
Only supports payment by the shipper (in cash or with SF account) with freight cost.
Available for all exports from Malaysia to: Mainland China, China Taiwan, China Hong Kong, China Macau, Singapore, Japan, Korea, Russia, US, Thailand, Vietnam, Canada, Australia, New Zealand, Mongolia, India, Cambodia, Indonesia, Mexico, Myanmar, United Arab Emirates, Brunei, Sri Lanka, Bangladesh, Pakistan, Philippines, Nepal, Ethiopia 28 European countries: Bulgaria, Switzerland, Estonia, Finland, Greece, Lithuania, Latvia, Norway, Poland, Romania, Sweden, Belgium, Netherlands, Germany, UK, Italy, France, Luxembourg, Austria, Czech, Denmark, Spain, Hungary, Ireland, Portugal, Slovakia, Slovenia, and Croatia
In addition to the prohibited items specified for international transportation, the following items are not accepted for the SPP service:
Please refer to SF International T&C for further information regarding SPP Claims and Reimbursement. A summary of the T&C regarding SPP and claims are as below: