The following terms and conditions apply to express shipments to Malaysia:

All shipments with import duties below MYR 300.00 will be categorized by SF Malaysia as self-clearing shipments. SF Malaysia will pay for the costs incurred for such auto-clearance shipments, including but not limited to taxes, duties or other levies, on behalf of the sender or recipient in the first instance. Thereafter, S.F. Malaysia shall be entitled to collect the payment on behalf of the Sender or Receiver.

Type

Definition

Pricing

Customs and tax surcharges

Customs and tax processing surcharges (Imports)

Per shipment

MYR 53

In order to speed up customs clearance, SF Express can pre-pay duties and taxes on behalf of customers. All imported goods are subject to a surcharge when duties and taxes are incurred in Malaysia

Storage and handling surcharge

Storage Handling

Per shipment

MYR 50 after 3 days; MYR 10 for the next few days.

If the shipment cannot be released due to inaccuracies, pending consignee confirmation, or lack of documentation, a storage fee shall be charged. The charge will be effective 3 working days after the date of arrival of the shipment or notification by the broker, whichever is later; this charge applies to tariff and taxpayers.

SF Express International Malaysia is not responsible for any delays in customs clearance, last mile delivery process.

Customs data modification surcharge

Custom Data Modification

As requested

MYR 125

A surcharge shall be levied on all invoice modifications (other than value/currency) prior to or during clearance.

Designated Broker

Upon request, SF Express International Malaysia will provide all necessary documentation to the broker selected by the customer to execute the clearance and resume last mile delivery after the completion of the clearance/full handover to the broker's own last mile (the broker must provide an official clearance receipt from the Malaysian Customs before SF Express hand over the shipment to them).

Per shipment

MYR 50

SF Express International Malaysia is not responsible for any delays in the clearance process executed by the selected broker.

Address correction surcharge

Correction of Delivery Address

Per shipment (International)

MYR 45

If the destination address provided by the shipper is incomplete, outdated, incorrect or the address has changed, a surcharge will be applied to each shipment and therefore SF Express Malaysia will not be able to deliver the shipment to the correct address to complete the delivery.

SF Express Malaysia is not responsible for any delays in the change of data/information process and last mile delivery process.

Per shipment (Domestic)

Based on domestic postage prices

Customs Clearance Surcharge Explanation