Regarding the Rename of ‘Temporary Surcharge’

2022.11.29
  • Dear customers,

     

    Thank you for your continued trust and support to us.

     

    We would like to inform you that from December 1st, 2022 the ‘Temporary Surcharge’, the surcharge which was introduced from June 2020 (official announcement was released on May 27th, 2020), will be renamed as shown in the following table. 

     

    Name in Chinese

    Name in Japanese

    Name in English

    Before:

    高峰资源调节附加费

    Temporary Surcharge(TS)

    Temporary Surcharge(TS)

    After:

    资源调节费

    リソースアロケーション料

    Resource Allocation Fee

    Effective Date:

    From December 1st, 2022

     

    The Resource Allocation Fee was introduced for cargos going in to and out from Japan from June 1st, 2020 because of the Covid-19 in 2020 when international airlines schedules were unstable with short space for cargo, while the needs for international cargo transportation increased dramatically.  

     

    Still affected by the Covid-19 pandemic, the resources for international transportation are still quite limited with increasing operation costs. To keep the high quality services as always we provide to our customers, we decided to increase the surcharge from JPY 45/kg to JPY 100/kg from May 1st, 2022. You may refer to Regarding the adjustment of Temporary Surcharge published on our website on April 4th, 2022 for details. 

     

    Should you have any further questions about our services, please contact our customer service (Tel: 0120-683-683 or 03-5781-1513; E-mail: cs1.group_jp@sf-express.com), or chat with our Online Support on our website.