Notice on the launch of SPP service
SF International has always been providing quality and caring services to our customers. Shipment Protection Plus (short for “SPP”) is a value-added service provided by SF International. If customers select the SPP service when shipping packages with SF International, in addition to the freight charge, customers will need to pay the SPP service charge based on the SPP rate. During the transport process, if shipments are damaged or lost due to SF International's liabilities, SF International will compensate for the loss based on the ratio of the SPP amount (declared value) and loss.
SPP is specially designed for non-document international shipments of Standard Express (SE), Economy Express (EE) and Global Express Plus (GE+) with the SPP fee starting from JPY500. For more details about SPP please refer to the SPP introduction.
Should you have any further questions about SPP or other services we offer, please contact our Customer Service at 0120-683-683 or 03-5781-1513. You may also reach for our Online Support on our website for further enquiries.