- [Hong Kong and Macau Shipment to Mainland China] A copy of the shopping invoice, and the front and back of the recipient’s ID card must be provided regardless of any value declared for the individual shipment.
- [Hong Kong and Macau Shipment to Taiwan Region] A copy of the shopping invoice must be provided regardless of any value declared and if the amount exceeds USD1,600, an authorization letter must be provided and a custom fee of TWD500 will be charged. In addition, if the declared item is a restricted item, it must go through formal custom clearance procedure regardless of any value declared and an import permit must be provided.
- [Hong Kong Shipment to Macau Region] A copy of the shopping invoice must be provided if the declared value of the item exceeds MOP 5,000.

Details on uploading identification documents, please click here.
To ensure the smooth clearance of your goods, please upload the authentic and valid information, and the relevant instructions are as follows:
1. B2B shipment: " commercial invoice ", "Contract", "Packing List", "Power of Attorney", " explanation of abnormal goods " (with company stamp)
2. B2C shipment: "shopping receipts or invoices"," Invoice", "explanation of abnormal goods";
3. ID Copy, passport Copy, non-commissioned officer permits, homecoming permits, Mainland travel permit for Taiwan residents need to be uploaded to the "certificate Images" section, and invoices, contracts, packing lists, permits and other materials need to be uploaded to the "clearance documents" section;
4. The size of the picture should not exceed 8M, and the format is one of JPG, PNG.