Latest Notice on International Product Pick-up and Delivery Service

2020.3.22

Dear Customers：

SF Express pays close attention to the spread of Covid-19 infection around the world. At present, many countries have issued different degrees of epidemic prevention policies. The acquisition of transportation resources for import and export shipments during the epidemic prevention and control period has been significantly restricted. In view of the increasingly severe international epidemic situation, the increasing instability of international airlines and the implementation of traffic control in many countries, we hereby announce the following adjustments to the current service:
1.Suspension of pick-up and delivery：

Origination	Destination	Product & Service
Mainland China	Europe	International Standard Express +（SE+）
Mainland China, HongKong, Macau, Taiwan	Australia	International Standard Express（SE）
Mainland China, HongKong, Macau, Taiwan	Pakistan, Nepal, Brunei, Sri Lanka, Philippines	International Economy Express（EE）
Mainland China, HongKong, Macau, Taiwan	U.S. : ≥to 20 kg Other countries except the U.S. : ≥ 10 kg All directions: multi-piece shipment	International Standard Express +（SE+）

2.Service Adjustment：

1) Mainland China, Hong Kong, Macao and Taiwan to Canada: The implementation of " signature on behalf of" notice for EE product
2) Some regions of South Korea implement self-shipping and self-picking

Due to the frequent changes of the international epidemic situation, please consult the local staff or the online customer service for more detailed information of the follow-up service and product service adjustment. Please contact the sales manager for the enterprise customer service adjustment plan

Thanks for your support and understanding！

SF Express

2020/ 03/22